REMOTELY SUPPORT ANDROID FULL

Select what you want to do: Play sound: Rings your device at full volume for 5 minutes, even if it's set to silent or vibrate. If you get a prompt, tap Enable lock & erase. Run the ISL Online remote software, either desktop or mobile versionĢ. If your device can't be found, you may find its last known location, if available. Offer remote support to an Android TV userġ. Rescue helps you provide technical support to your employees, your customers, or both. Rescue is built to serve teams of all sizes, from small helpdesks to the world's largest support organizations, and everyone in between. Show the technician the issue you have encountered on your Android TV 4.6 (159) GoTo Rescue is a powerful, easy-to-use remote support solution for PCs, Macs, mobile devices, and more. For this to work the Android TV device needs to have Android TV Remote. At this point, the remote technician will connect to your TV and will be able to view its screen.Ĥ. The Android TV Remote integration allows you to control an Android TV and launching apps. Type in the session code a tech operator tells you over the phoneģ. Open the ISL Light app on your Android TVĢ.

REMOTELY SUPPORT ANDROID INSTALL

Search for ISL Light app and install itġ. Turn on your Android TV and go to Google PlayĢ. The procedure is virtually the same as when you install the same app on an Android mobile phone or tablet.ġ. Technicians have the ability to chat, transfer files back and forth, view device information, stop processes, push and pull. To be able to receive remote support on an Android TV, the user needs to install the ISL Light for Android app on their TV. You can now receive technical remote support for your mobile devices. A tech operator might guide a client over the phone or send a technician over to the site, but without a doubt using remote desktop software is the most efficient and cost-effective way of solving such issues. At that point, they turn for help to their provider’s call centre.

In agreement with a service provider, ISL Online can enable provider’s operators to remotely control the Android TV box in order to troubleshoot technical issues.Īlthough Android TV has a user-friendly interface, sooner or later an average user stumbles upon a technical issue they can’t resolve on their own. The new feature of ISL Light for Android app might be very interesting for any company which provides digital TV services. This means you can remotely connect to an Android TV box with ISL Online remote desktop software, view the Android TV interface and make annotations to point out the issue to its user and help them solve it. Our latest ISL Light for Android release includes support for Android TV.

Remotely support android